FIND A HUMAN

May 18, 2005 | business

Frustrated by voice mail systems? Here’s a list you might find useful. It’s the phone numbers for several dozen large companies – banks, cell phone carriers, credit card companies, insurance companies, and more – with instructions for each one...

REBATES: THEY DON’T WANT YOU TO GET THEM

Apr 11, 2005 | business

Here’s a good article about the rebate game. Whether you believe in rebates or disdain them, never forget that they don’t want you to get them. The process is intentionally difficult and fraught with error, and you don’t stand a chance if you treat...

MGM v. GROKSTER

Mar 28, 2005 | business, DRM, file_sharing

Oral arguments are set in the US Supreme Court on Tuesday in MGM v. Grokster, a case with potentially huge consequences. File sharing programs are used for downloading music and movies, but they are also used for group collaboration and completely legitimate...

FILE SHARING HEADED FOR SUPREME COURT

Mar 17, 2005 | audio, business, DRM, file_sharing

The US Supreme Court will hear arguments on March 29 in MGM v. Grokster, potentially leading to a ruling that could stifle new Internet-based services that have nothing to do with sharing music and movies. Here’s an article about the issues at stake. Although...

REGIONAL BELLS MANEUVER FOR MONOPOLY

Jan 5, 2005 | broadband, business

USA Today has a story today about the efforts by the regional Bell companies to make it impossible – or at least expensive – to compete with them in building broadband networks across the country. It’s a potent combination of pressure on federal,...