Dec 14, 2011 | bruceb, business, computers, Microsoft, network, web_services
When Microsoft announced that it will provide free or cheap support for Windows and Office and common computer problems, it wasn’t a surprise for any IT consultant who’s been paying attention. This is a look behind the scenes, some thoughts about the trends that are...
Dec 12, 2011 | Microsoft, Office, web_services, Windows7
A few days ago Microsoft launched Answer Desk with little fanfare – no press release, just a new web site (www.answerdesk.com) offering live technical support for Windows and Office, plus PC tuneups, virus removal, and software training – 24×7, 365 days/year. It...
Nov 21, 2011 | backup, domains, hardware, Microsoft, remote, SBS
Western Digital is shipping the first device available in the US with Microsoft’s small business storage and backup software, Windows Storage Server 2008 R2 Essentials. Microsoft has a gift for names, doesn’t it? It’s a little embarrassing to gush over a product that...
Nov 2, 2011 | Android, Apple, Microsoft, software, Vista, Windows7
I’m about two weeks into one of the more amazing experiences I’ve ever had with a computer. I don’t say that lightly; over the years I’ve had a lot of amazing experiences with computers and this really stands out. On the other hand, there are a thousand reasons why...
Oct 24, 2011 | Android, Apple, Google, Microsoft, mobile, phone
A new model of phone has been introduced roughly every day in 2011 but none of them have been very interesting. Until now. Let’s take a look at three big developments in the phone world. (Fair warning: I do not have any personal experience with any of these phones....
Oct 16, 2011 | Android, Apple, business, computers, laptops, Microsoft, mobile, tablet, Vista, Windows7, WinXP
Apple’s brilliant success since Steve Jobs returned in 1997 has made it the largest company in the world by almost any measure, with a market capitalization that exceeds Microsoft and Intel combined. iPhones define the smartphone market, even if they do not completely...
